77zz Privacy Policy — How We Collect, Use, and Protect Your Data

Your privacy matters to 77zz. This policy explains in plain language what personal data we collect from players in Bangladesh, how we use it, who we share it with, and what rights you have over it.

📅 Effective Date: 1 January 2026
Overview

Introduction — Your Privacy and This Policy

This Privacy Policy ("Policy") describes how 77zz ("we", "us", "our", "the Platform") collects, uses, discloses, and safeguards the personal information of players and visitors who access the 77zz website and its associated services (collectively, "the Services"). By registering an account on 77zz, depositing funds, or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

77zz is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the data that is necessary for the delivery of our gambling services, the prevention of fraud, and the fulfilment of our legal obligations — including those related to anti-money laundering (AML) and know-your-customer (KYC) requirements. We do not sell your personal data to third parties for marketing purposes.

Important: This Policy applies to all players registered on 77zz, regardless of the device used to access the platform. If you are accessing 77zz on behalf of another person, you represent that you have authority to provide that person's data and to bind them to this Policy. This Policy should be read together with the 77zz Terms & Conditions.

Data We Collect

What Personal Data We Collect

We collect personal data from you in the following categories. The specific data points within each category depend on how you use the 77zz platform and what stage of our services you are accessing:

Identity Data
Full legal name, date of birth, gender, nationality, and government-issued ID details collected at registration and KYC verification.
Financial Data
Payment method details (bKash, Nagad, Rocket, Upay mobile wallet identifiers), transaction history, deposit amounts, withdrawal requests, and account balance records.
Device & Technical Data
IP address, device type, operating system, browser type and version, screen resolution, mobile network operator, and session timestamps collected automatically when you access the platform.
Gaming Activity Data
Game session logs, wager amounts and outcomes, sports betting selections, bonus usage history, responsible gaming tool activations, and session duration records.
Communications Data
Email address, mobile number, records of customer support interactions, complaint and dispute correspondence, and any communications you initiate with the 77zz support team.
KYC & Compliance Data
Copies of identity documents (national ID, passport, driving licence), proof of address documents, source of funds declarations, and any additional due-diligence documentation required under applicable AML regulations.
Data Use

How 77zz Uses Your Personal Data

77zz processes your personal data for the following purposes, each grounded in a legitimate legal basis including contractual necessity, legal obligation, or our legitimate business interest in operating a safe and compliant gambling platform:

Account Creation and Management
We use your identity and contact data to create and manage your 77zz account, verify your identity, maintain accurate account records, and provide you with account-related communications such as password resets, balance notifications, and transaction confirmations.
Payment Processing
We use your financial data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other payment channels available on the platform. Financial data is shared with payment service providers only to the extent necessary to complete your transaction.
Legal Compliance and AML
We are required by law to verify your identity, monitor your transactions for suspicious activity, and report certain transactions to the relevant regulatory authorities. KYC and AML processing is a legal obligation that we cannot waive regardless of your consent preferences.
Responsible Gaming
We use your gaming activity data and account data to monitor for signs of problem gambling, to apply responsible gaming limits and exclusions that you have requested, and to ensure that players who have self-excluded are not permitted to access gambling services during their exclusion period.
Platform Improvement
We use aggregated and anonymised technical and gaming data to analyse platform performance, improve the user experience, identify and fix technical issues, and develop new features. This analysis does not involve processing data in a way that identifies any individual player.
Data Sharing

How and When We Share Your Data

77zz does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

Service Providers

We share data with third-party service providers who perform functions on our behalf, including payment processors (bKash, Nagad, Rocket, and card network partners), identity verification providers, fraud detection vendors, cloud hosting providers, and customer support software vendors. All service providers are bound by data processing agreements requiring them to handle your data securely and only for the specific purpose for which it was shared.

Legal and Regulatory Authorities

We are legally required to disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, and courts when compelled to do so by applicable law, a valid court order, or a lawful regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event that 77zz undergoes a merger, acquisition, sale of assets, or corporate restructuring, your personal data may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and the Privacy Policy of the successor entity will apply to your data from the date of transfer.

No data sales: 77zz will never sell your personal data to advertisers, data brokers, or marketing companies. We do not use your data to serve you advertisements on third-party platforms. Any marketing communications you receive from 77zz will be based only on your account status and will relate only to 77zz services.

Cookies

Cookies, Tracking Technologies, and Your Choices

77zz uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used on the 77zz platform:

Essential Cookies

These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state across page loads, and enable core security features including CSRF protection and session integrity checks. These cookies cannot be disabled without breaking the platform's functionality.

Analytics Cookies

We use analytics cookies to understand how players navigate the platform, which features are most used, and where technical issues occur. Analytics data is aggregated and does not identify individual players. You may opt out of analytics cookies by adjusting your browser settings, though this does not affect the platform's core functionality.

Preference Cookies

Preference cookies remember choices you have made on the platform — such as your language setting and display preferences — so that you do not have to reconfigure them every time you visit. These cookies do not track your activity across third-party websites and expire at the end of your browser session or after a defined period.

Security

Data Retention and Security Measures

77zz retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. In practice, this means that KYC documentation, transaction records, and account activity logs are retained for a minimum of five years following account closure, in accordance with standard AML record-keeping requirements. Data that is no longer required for legal or operational purposes is securely deleted or anonymised.

77zz implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

Data breach: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77zz will notify affected players without undue delay and, where required by applicable law, will notify the relevant supervisory authority within the timeframe prescribed by that law. The notification will describe the nature of the breach, the categories of data affected, and the steps we are taking to address it.

Your Rights

Your Data Protection Rights

Subject to applicable law and the limitations inherent in our legal obligations (for example, we cannot delete transaction records that we are required by law to retain), you have the following rights in relation to the personal data we hold about you:

Right of Access
You have the right to request a copy of the personal data that 77zz holds about you. We will respond to verified access requests within 30 days. Requests may be submitted to our support team via the contact details provided on the platform.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may update basic account details (such as your contact number or email address) directly through your account settings. For corrections to identity data, please contact our support team with supporting documentation.
Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent is the legal basis for processing), or where you object to processing on the basis of legitimate interest. Note that this right does not override our legal obligation to retain certain categories of data for regulatory purposes.
Right to Restriction
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have contested, or while we consider an objection you have raised to our processing of your data on legitimate interest grounds.
Right to Object
You have the right to object to the processing of your personal data where we rely on legitimate interest as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

To exercise any of these rights, please contact the 77zz support team using the contact details displayed on the platform. We may need to verify your identity before processing your request. There is no fee for exercising your data rights under standard circumstances.

Policy Updates

Updates to This Privacy Policy

77zz reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the services we offer. The date at the top of this page reflects the date on which the current version of the Policy became effective. We recommend that you review this page periodically to stay informed of how we handle your personal data.

If we make a material change to this Policy — meaning a change that significantly affects your rights or how we use your data — we will notify registered players via the email address or mobile number associated with their account at least 14 days before the change takes effect. Your continued use of the 77zz platform after the effective date of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should close your account before the new Policy takes effect.

Your Privacy Is Our Priority

Have questions about how your data is used? Visit our FAQ page for quick answers, explore the 77zz Casino, or review our Terms & Conditions for the full legal framework governing your account. 21+ only.

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